8bd333's Privacy Policy

1 What Information We Collect

During registration and use of 8bd333's services, we may collect the following types of information:

a) Identity Information

• Full name and date of birth
• Mobile number and email address
• Verification information related to national ID or passport (as part of the KYC process)
• Residential address

b) Financial Information

• Transaction information related to bKash, Nagad, Rocket, Upay, or bank accounts
• Deposit and withdrawal history
• Payment method identifier information (full account numbers are not stored)

c) Technical Information

• IP address, browser type and version
• Operating system and device information
• Session duration and page visit history
• Information collected through cookies and similar tracking technologies

d) User Behavior Information

• Preferred game categories and betting patterns
• Activity logs on the platform
• Customer service communication records

2 How We Collect Information

We collect information in several ways:

• Directly provided information: Information you provide yourself during registration form completion, account verification, deposits and withdrawals, and customer service interactions.
• Automatically collected information: Collected automatically through cookies, web beacons, and log files when you visit our website.
• Information received from third parties: Information received from payment processors or identity verification service providers, which is part of our security and fraud prevention measures.

3 Purpose of Using Information

8bd333 uses your collected information for the following legitimate purposes:

Service delivery and operation

• Creating, verifying, and maintaining your account
• Processing deposits and withdrawals and keeping transaction history
• Providing bonuses and promotional offers (such as 120% welcome bonus and VIP cashback)
• Ensuring 24/7 customer service

Security and compliance

• Following KYC/AML policies to prevent fraud and money laundering
• Detecting and preventing unauthorized access to accounts
• Implementing responsible gaming policies and age verification (21+)
• Meeting applicable legal obligations

Improvement and personalization

• Improving the platform experience and developing new features
• Recommending relevant games and offers
• Diagnosing and resolving technical issues

4 Information Sharing and Disclosure

We do not sell your personal information. However, we may share information with third parties on a limited basis in the following situations:

Service provider partners

Payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, and cybersecurity providers receive only the information necessary to carry out their specific services. They are bound under our policies and may not use the information for other purposes.

Legal obligations

We may disclose information when required to comply with a court order, a lawful request from a government authority, or applicable law. In such cases, we will disclose only the minimum information necessary.

Business transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify users in advance in such situations.

5 Information Security Measures

8bd333 uses industry-standard security technology to protect your information:

• SSL Encryption: All data exchanged between the website and your device is secured through SSL/TLS encryption.
• Data Encryption: Stored sensitive information is encrypted using strong encryption algorithms.
• Access Controls: Only authorized personnel can access user information on a need-to-know basis.
• Regular Security Audits: Regular system audits and penetration tests are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available as an additional security layer for your account.
• Secure Payments: Full payment details are not retained in our systems after a transaction is completed.

However, no method on the internet is completely secure. Therefore, you are advised to keep your password confidential and notify us if you notice any suspicious activity.

6 Cookies Policy

We use cookies and similar technologies on our website. Cookies are small text files stored in your browser.

Cookies we use

• Essential Cookies: Required for the website to function properly. These maintain login sessions, store security tokens, and so on.
• Functional Cookies: Help remember your preferences, such as language selection.
• Analytical Cookies: Help us understand how users use our site, which assists in improving the service.

Cookie controls

You can accept or reject cookies through your browser settings. However, disabling certain cookies may limit some functionality of the website and affect your experience using the service.

7 Data Retention Period

We retain your information for as long as:

• Your account is active or you are using our services.
• It is necessary to meet legal, regulatory, or accounting obligations.
• Financial transaction records are generally retained for a minimum of five years.
• Until any dispute, claim, or legal proceeding is resolved.

Even after account closure, some information may be retained for a specified period due to legal obligations. Once the need for retention ends, information is securely deleted or anonymized.

8 Your Rights

As a user of 8bd333, you have the following rights:

Right to access information

You may request to know what information we hold about you. We will generally provide this information within 30 business days.

Right to correct information

You may request correction of inaccurate or incomplete information held in your account. Additional verification may be required for certain corrections.

Right to delete information

In certain circumstances, you may request deletion of your personal information. However, if there are legal obligations, it may not be possible to delete all information.

Right to object to processing

You may object to the use of your information for marketing communications or profiling purposes. Upon receiving such an objection, we will take the necessary steps as quickly as possible.

To exercise these rights, please contact us via live chat or email.

9 Protection of Children and Minors

8bd333 is a platform for adults only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at registration and additional identity documents may be requested if needed.

If we become aware that a minor has opened an account, that account will be immediately closed and the relevant information will be deleted.

10 International Data Transfers

Our servers and service provider partners may be located outside Bangladesh. When we transfer your information to another country, we ensure that appropriate safeguards are in place and that the information receives the same level of protection.

Such transfers are generally made for the purpose of maintaining the technical infrastructure required to operate our services or for working with trusted service providers.

11 Responsible Gaming and Data Use

We use information about your gaming behavior to implement responsible gaming policies. This includes:

• Identifying unusual betting patterns that may indicate problematic gaming.
• Enforcing self-set limits and break requests.
• Providing information about professional support when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Changes to This Policy

We may update this privacy policy from time to time. For any significant changes, we will:

• Publish a notice in a prominent place on the website.
• Notify registered users by email.
• Update the "Last updated" date at the top of the page.

Your continued use of the platform after changes are made will be considered acceptance of the updated policy. Therefore, you are advised to check this page regularly.

13 Links to Other Websites

If our platform contains links to third-party websites, those websites have their own privacy policies. 8bd333 is not responsible for the privacy practices of those external sites. We recommend that you read their privacy policies before visiting those sites.